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Protection and Security

Protect IP Login With Pin Code

Send Money With Master Key

Higher Protect With Pass Code

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What should I do if I forgot my password and my email
In such rare cases if you have a verified account then you can send us a support ticket & verify your identity but if you're an unverified user then there is no chance of retriving the access back.
What is the difference between account types
Both personal & business accounts have same fee however the only different between them is that if you need access to our Merchant tools to accept payments from a website then you should go for the Business account . (Exchanger…
What is Master key or Pass code
Master key or Pass Code, before sending money to another account you will be asked to fill a master key or Pass Code, this action is also to authenticate the owner of the account.
Can I reclaim the EM
Unfortunately, No, Once you have sent EM to another account, you can not reverse. Therefore you should be careful before sending EM to someone that you do not know.
What is Security
Security: The most important feature of EA is security for account, password, PIN, master key, code card, anti-Trojan, keylogger is another features of EA to help your account safer. However, it is very necessary to note precaution, take care and…
What should I do if I send mistakenly EM to a different account
We can not resolve this situation for you; you need to contact the account holder in order to solve them.